With a massive glass-enclosed atrium, the Crown Plaza offers a restaurant, bar, outdoor pool, Jacuzzi, fitness room, and gift shop/newsstand. Services include a concierge, valet laundry and dry cleaning, complimentary parking, and a free airport shuttle. The hotel is approximately one mile from the Orlando airport and eight miles from downtown Orlando. Within 15 miles of the hotel are Universal Studios, Islands of Adventure, Sea World Orlando, and Wet n' Wild. The hotel is 25 miles from Walt Disney World Resort and 45 miles from Busch Gardens. Each guest room is equipped with a hairdryer, coffeemaker, iron/ironing board, cable television with movies and video games, radio alarm clock, telephone, data port, and complimentary newspaper.

Approximately one mile from the airport, the Crowne Plaza is also convenient to Orlando's many attractions. The hotel offers an outdoor pool, Jacuzzi, restaurant, bar, and free airport shuttle.